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Archive for May, 2011

To see ourselves as others see us.

Saturday, May 21st, 2011

From time to time we at Old Macdonald’s Farm like to hear what our visitors think of our efforts to educate and entertain them, (actually we like to hear all the time). Over Easter this year many of you took the time and trouble to fill in your thoughts when you completed and submitted our fun Easter Competition Forms. We thought it would be good to publish these, and all of them too unedited, and perhaps encourage you to blog on our site to let us know your views, because if you like what we do it is good to share that, and if there are aspects about which you are unhappy, then telling us will encourage us to improve.

So here below, with our comments added, are the full texts of the comments from our visitors, and we thank each and every one of them for their time and trouble in submitting these.

First we start with those who had a wonderful time, which was the overwhelming majority.

Great will visit again

Very clean, great day out for the kids they loved it

Everyone had a good day we will definitely be coming back

A fantastic day out

First time we have been, we definitely be coming back

Great day out, very good

Punch and Judy was very good

Nice, clean environment, would come back again, enjoyed our day

Lovely day, value for money, great day for all

Excellent day out

Have a season ticket

Wonderful

What a fantastic day! All the staff are helpful and welcoming. No hidden charges for rides, definitely coming back. You have renovated and improved the farm so well. I can’t believe this is practically on my doorstep on a beautiful sunny day feels like we could be anywhere

Very enjoyable for adults and Kids

Really good for under 5′s nice day for the family

We had a wonderful time

Good Day

Loved the Rollercoaster

Fun for the kids

Lots to entertain the kids

A great day out

Fantastic day out friendly helpful staff

Now to areas in which we can improve:

Nice weather, nice day, toilets could have been cleaned a little better

The wacky worm roller coaster should be open hourly it was too long to wait.

More live entertainment

More rides please

Really enjoyed feeding the animals and the ride staff could have been more friendly

Staff Not very friendly

The inflatable slide left burns on knees

Good, very expensive after spending £15 on food had to pay a further 15p for sauce. Food was cold

So as can be seen, most people found the staff most helpful and others were not so positive, but we will take each of these points back and make sure that next time all visitors find our staff helpful and attentive and our services first class.

Finally, the wonderful weather was a bit hot for some:

More shade needed umbrellas. Gazebos

More shade needed

More shaded areas

Bit difficult to cover all our farm but understand what you mean and will look to add some more of our covered picnic tables around the farm. However one person came up with a solution to the warm weather!

A BBQ would be nice

So these are the views of those who came over Easter, and we would love to hear from you, blog in and we will publish your comments. This helps us provide an even better service to our many visitors each day.